Shipping Policy

Last Updated: July 18, 2026

Thank you for shopping with us. We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 3 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During periods of high order volume, holidays, or promotional events, processing times may be slightly longer. If there is a significant delay, we will make reasonable efforts to notify you.

Shipping Times

Once your order has been processed and shipped, estimated delivery is 5–8 business days.

Delivery estimates are based on normal shipping conditions and begin after your order has been dispatched.

Order Confirmation and Tracking

After your order has been placed, you will receive an order confirmation email.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Please allow up to 48 hours for tracking information to become available after your shipment has been dispatched.

Shipping Delays

While we work hard to meet our estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather

• Carrier delays

• Customs inspections

• High shipping volumes

• Public holidays

• Incorrect or incomplete shipping information provided by the customer

We are not responsible for delays caused by shipping carriers or events outside our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an incorrect address is provided and an order has already been shipped, we may not be able to modify or recover the shipment. Additional shipping charges may apply if a replacement shipment is required.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can investigate the issue with the shipping carrier and work toward a suitable resolution.

Delivery Issues

If tracking indicates that your package has been delivered but you have not received it, we recommend:

• Checking around your delivery location.

• Asking household members or neighbors.

• Contacting the shipping carrier.

If you still cannot locate your package, please contact our customer support team for assistance.

Shipping Fees

Shipping charges, if applicable, are calculated and displayed during checkout before your order is completed.

International Shipping

If international shipping is available, customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country's customs authorities unless otherwise stated during checkout.

Customs processing may affect delivery times.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the contact page on our website. We are happy to assist you.